Shipping Policy
Shipping terms cover delivery estimates, delays, tracking, and shipping charges.
Delivery time estimates
- Local delivery is typically 3–7 business days from shipment.
- International delivery may take 7–14 business days where available.
- Delivery estimates begin after the order has shipped.
Delays disclaimer
- Delays may occur due to customs, weather, or carrier volume.
- The store is not responsible for carrier-caused delays.
- We will notify you about significant delays when possible.
Tracking information
- A tracking number is usually provided once the order ships.
- Use the in-site Order Tracking page and/or the carrier portal for updates.
- If tracking is unavailable, contact support for help.
Shipping charges disclaimer
- Shipping charges are calculated at checkout based on destination and order details.
- Promotional free shipping may apply when available.
- The store is not responsible for customs or duties charged after delivery.
Contact support
Email: contact@hinayaluxe.com